HARVEY NORMAN COMMERCIAL DIVISION

Application

Druin Pty Limited A.C.N. 530 188 684 trading as Harvey Norman Commercial Division (collectively referred to as " The Publisher", "we", "our", or "us") is subject to the National Privacy Principles in the Privacy Act 1988 . This Privacy Policy and Disclosure Statement explains how The Publisher collects and protects the privacy of personal information about you collected by the The Publisher or provided by you to The Publisher via our website or from other sources.

This Privacy Policy and Disclosure Statement does not apply in relation to acts and practices of The Publisher which relate directly to the employee records of present and former employees of The Publisher.

Collection Of Your Personal Information

The Publisher will generally collect personal information about you directly from you when you use this website or deal with The Publisher over the telephone or by letter or e-mail.

Normally, the type of personal information collected will include your name, address, telephone number and e-mail address and product preferences.

Disclosure Statement

The Publisher collects personal information for some or all of the following purposes:

to provide you or your employer with marketing information about products and services of The Publisher;

to monitor or improve the quality and standard of service provided to you or other consumers by any one or more of The Publisher and Harvey Norman Franchisees (collectively called "Authorised Disclosees");

to provide marketing information to you about products and services of any one or more of the Authorised Disclosees; and

to enable any subsidiary of Holdings to monitor compliance by The Publisher with obligations of The Publisher to any subsidiary of Holdings;

If you do not provide any information requested, The Publisher or one or more of the Authorised Disclosees may not be able to either provide you with information about Harvey Norman Commercial Division products or to fulfil one or more other purposes of collection of your personal information.

The Publisher may collect personal information about you from a third party source. The Publisher will take reasonable steps to contact you and make you aware of the purposes for which The Publisher has collected your personal information which has been obtained from a third party source.

Use Or Disclosure Of Your Personal Information

The Publisher will use and disclose personal information for the primary purpose for which the personal information was collected or for purposes related to or ancillary to that primary purpose. The Publisher does not disclose collected personal information to third parties other than Authorised Disclosees, for the purpose of allowing such third parties to directly market products and services to you.

The Publisher may from time to time engage third party contractors to carry out work for The Publisher. Third party contractors are prohibited from using collected personal information about you, except for the specific purpose for which that personal information has been supplied by The Publisher to the contractor.

Personal Information About Other People

You must not provide personal information to The Publisher about another person, unless that person has authorised The Publisher, through you, to collect, use and disclose personal information about that person for the purposes described in this Privacy Policy and Disclosure Statement.

Sharing Information

The Publisher may disclose personal information to Authorised Disclosees upon the basis that any Authorised Disclosee may only collect, use or disclose the information for the purpose for which that information was originally collected by The Publisher.

Access To Personal Information

The Publisher will, on request, provide you with access to personal information held by The Publisher about you, subject to any limitations or exceptions in the Privacy Act.

The Publisher will deal with requests for access within a reasonable time. You must pay The Publisher for reasonable costs incurred by The Publisher in providing you with access.

If The Publisher refuses to provide you with access to personal information about you, The Publisher will provide you with reasons for the refusal, in accordance with the requirements of the Privacy Act.

Up-to-Date Information

The Publisher will take reasonable steps to ensure that your personal information is up-to-date when collected or used by The Publisher. If any personal information held by The Publisher about you is incorrect, you should contact The Publisher immediately, so that The Publisher can take reasonable steps to correct incorrect information about you.

Security of Personal Information

The Publisher protects your personal information from misuse and unauthorised disclosure.

The Personal information about you may be stored in hard copy or electronically in data information storage systems of The Publisher.

The Publisher maintains physical security, as well as network and computer security over paper and electronic data information storage systems.

Foreign Countries

The Publisher will not transfer your personal information to foreign countries without your express or implied consent.

Contacts

You may gain access to your personal information, make a complaint about breach of your privacy rights, or make enquiries about collection or use of your personal information by contacting the The Publisher Privacy Officer:

Telephone: 02 9201 6111

Mail: A-1 Richmond Road Homebush West NSW 2140

Fax: 02 9201 6250

E-mail: privacy.officer@druin.com.au

The Publisher will respond to your query or complaint in a reasonable time.